What is Credit note?

A credit note is a document that reverses all or part of an earlier sale or invoice. The original stays on record and the credit note cancels it out, which keeps the books and the tax record intact.

Bhookly records every refund as a credit note, so a sale is never deleted. A full or partial refund needs a manager PIN and a reason, the till still balances afterwards, and the refund log prints refund receipts. Stock returned to a supplier is recorded the same way and reduces what you owe.