A restaurant loyalty programme in Apple Wallet and Google Wallet.
No app, no paper card, joined in ten seconds. A guest scans a QR at the counter, enters a name and phone number, and your stamp card sits in their phone wallet, updating after each visit.
Loyalty & Wallet Cards on a live shift.
A restaurant loyalty programme with a digital stamp card in Apple Wallet and Google Wallet. Guests join by QR in seconds, with no app and no paper card.
- A digital stamp card: visit a set number of times, get a reward, earned per bill or per item
- The card lives in Apple Wallet or Google Wallet in your branding, with no app to download
- Guests join by scanning a counter QR and entering a name and phone number
- Payment awards the stamp and a refund takes it back, so staff cannot hand out stamps
- Double-stamp windows on chosen weekdays and hours fill a slow afternoon without a discount
What you get with Loyalty & Wallet Cards.
- A card guests cannot lose or forge
- The stamp card replaces the paper card that gets lost, left at home or stamped by a friend behind the counter. It sits in the guest's phone wallet in your restaurant's branding and updates after each visit.
- Joined in ten seconds, at the counter
- A guest scans the placard, enters a name and phone number, and has a card. The sign-up page works on poor Wi-Fi, and Bhookly gives you the link, a branded QR and a printable placard.
- Stamps follow payment, not a button
- There is no "add stamp" button anywhere in Bhookly. Paying the bill awards the stamp and a refund takes it back, with minimum spend and anti-farming rules on top.
- No stamp is lost in a rush
- Every receipt prints a loyalty QR and code. A guest who was not identified at the till claims the stamp later, and an anonymous walk-in becomes a customer you know.
- Fill quiet hours without cutting prices
- Set double-stamp windows on the weekdays and hours that are slow. Guests get a reason to come on a Tuesday afternoon and the menu price stays where it is.
- A message to every member, with no per-message cost
- A wallet broadcast pushes one short message onto every saved loyalty card. It reaches each member's phone and costs nothing per message.
Everything Loyalty & Wallet Cards does.
Used by owners, managers, cashiers, waiters and guests.
The stamp card
The rules of the programme, set once by the owner.
- Digital stamp card
- "Visit N times, get a reward." You choose the number of stamps and the reward.
- Earn per bill or per item
- Award one stamp per paid bill, or one per qualifying item, for a "buy 10 coffees" card.
- Minimum spend and anti-farming rules
- Set a minimum bill for a stamp. Anti-farming rules keep stamps tied to real visits.
- Stamps awarded by payment
- Payment awards the stamp and a refund takes it back. Staff have no button to add one.
- Tiers
- Optional levels such as Silver and Gold, reached by visit count, each with the perk you describe for it.
- Double-stamp windows
- Pick weekdays and hours when stamps count double. It is a way to fill a slow afternoon without discounting.
- Stamp expiry with warning
- Stamps can expire after a period you set. The guest gets a reminder beforehand, which is a reason to come back sooner.
Wallet cards and joining
How a guest gets the card, and where it lives.
- Apple Wallet card
- The stamp card is saved to Apple Wallet on an iPhone, in your restaurant's branding. It updates after each visit.
- Google Wallet card
- The same card is saved to Google Wallet on Android. There is no app for the guest to download.
- Join by QR
- A guest scans the counter placard, enters name and phone, and gets a card. The page works on poor Wi-Fi.
- Enrolment kit
- The sign-up link, a branded QR and a printable counter placard, ready to use without a designer.
- Receipt QR claim
- Every receipt prints a loyalty QR and code. A guest who was not identified at the till scans it and claims the stamp later.
- Sign-up QR on the tablet bill
- When a waiter presents the bill on a tablet in your restaurant's colours, it carries a loyalty sign-up QR for guests who have not joined.
- Referral programme
- A guest who joins through another guest's link earns bonus stamps, and so does the guest who referred them.
- Tap-to-stamp tags
- A secure tag on the counter awards a stamp when a guest taps it with an Android phone.
At the till and the table
What the cashier and the waiter see and do during service.
- Four ways to identify a guest
- A barcode scanner, the device camera, a name or phone search, or the receipt claim. It works with whatever hardware the counter has.
- Progress on the ticket
- The ticket shows the guest's progress, for example "3 of 5 visits", so staff can tell guests how close they are.
- Redeem at the till
- A "Redeem reward" chip appears when a guest qualifies. One tap applies it, and it is never stacked with another discount on the same bill.
- Loyalty scan at the table
- The waiter scans the guest's wallet card with the tablet camera. The stamp is earned without a trip to the counter.
- Staff phone scan page
- Any staff phone can scan a guest's card to attach it to a bill, record a visit, redeem an offer or use a gift card.
- Goodwill stamps
- A manager can grant up to five stamps with a reason and a PIN. Every grant is recorded against the manager who gave it.
Running the programme
The owner's view: who has joined, who redeems, and how to reach them.
- Wallet broadcast
- Push one short message onto every saved loyalty card. There is no per-message cost.
- Members list
- Every member, ranked by stamps.
- Programme stats
- Redemption rate and wallet uptake, the two figures that show whether the programme is working.
- Members in the customer directory
- Each sign-up and each receipt claim adds the guest to the Restaurant CRM, with a loyalty ledger on their profile.
“We were managing everything on paper and WhatsApp. Bhookly changed that in a single day. Our kitchen team actually wants to use it — which has never happened with any software before.”
Things people usually ask us.
Still have a question? Message us and we reply the same day.
Do customers need to download an app to join the loyalty programme?
No, Bhookly's loyalty programme needs no app. The stamp card is saved to Apple Wallet or Google Wallet, which are already on the guest's phone.
How does a guest join?
A guest joins Bhookly loyalty by scanning a QR at the counter and entering a name and phone number. The card is issued straight away, and the sign-up page works on poor Wi-Fi.
Can staff give stamps to friends?
No, Bhookly has no "add stamp" button for staff to press. A stamp is awarded only when a bill is paid, a refund takes it back, and goodwill stamps need a manager's PIN, a reason and are capped at five.
What if the cashier forgets to ask for the guest's loyalty card?
The guest can still claim the stamp, because every Bhookly receipt prints a loyalty QR and code. Scanning it later adds the stamp and, for a new guest, creates their card.
Can a loyalty reward be combined with a promo code or discount?
No, Bhookly allows one discount per bill. A loyalty reward, a promo code, a bank card deal and a manual discount cannot be stacked.
Can I give stamps per item instead of per visit?
Yes, a Bhookly stamp card can earn per bill or per item. Per item is how a "buy 10 coffees" card works, and both can carry a minimum spend.
Does loyalty work at the table, or only at the counter?
Bhookly loyalty works at the table as well as the counter. A waiter scans the guest's wallet card with the tablet camera, and any staff phone can open a scan page to attach a card to a bill.
How do I bring loyalty members in on a quiet day?
Use a double-stamp window or a wallet broadcast in Bhookly. A double-stamp window makes stamps count double on the weekdays and hours you choose, and a wallet broadcast pushes one short message onto every saved card at no per-message cost.
Works with the rest of Bhookly
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