Restaurant marketing software that brings back the guests who stopped coming.
Bring back the guests who stopped coming. Message a segment of your own guest list in minutes, let eight automations handle the routine, and see sent, opened, clicked, redeemed and revenue for each campaign.
Marketing Suite on a live shift.
Restaurant marketing software with WhatsApp, email and SMS campaigns, eight automations and trackable QR codes, each measured by the revenue it brought in.
- Campaigns to a segment of your own guest list by WhatsApp, email or SMS
- Eight automations, from a welcome message to a win-back after 60 days
- 18 pre-approved WhatsApp templates with a monthly allowance meter
- Sent, opened, clicked, redeemed and revenue for every campaign and every code
- Trackable QR codes and a poster studio for counter and table materials
What you get with Marketing Suite.
- Reach lapsed guests in minutes
- Pick a segment such as Lapsed or At risk, write the message, and send it by WhatsApp, email or SMS. Attach a promo code and every redemption is counted against that campaign.
- Marketing that runs itself
- Eight automations send on their own: welcome, birthday month, win-back after 60 days, one stamp away, referral reward, review request, tier-up and stamp expiry reminder. Switch on the ones you want and they keep working through a busy week.
- WhatsApp from day one
- With a WhatsApp business number, choose from 18 marketing templates that are already approved. Without one, click-to-send opens a prepared chat for each guest and you press send.
- Judge marketing on revenue
- Each campaign and each promo code reports sent, opened, clicked, redeemed and the revenue that followed. You stop guessing which message paid for itself.
- Printed material that can be measured
- A trackable QR code counts its scans, and its destination can be changed after printing. The poster studio turns each code into a print-ready poster or table tent.
- Works with your existing till
- The same customer, loyalty, campaign, coupon, gift card and review tools run as a separate edition for businesses that keep the till they have. Moving to the full Bhookly POS later needs no data migration.
Everything Marketing Suite does.
Used by owners, managers and marketing staff.
Campaigns
A message to a chosen group of guests, sent when you decide.
- Segment campaigns
- Message any segment of the customer directory: lapsed guests, VIPs, first-timers, birthdays this month.
- Email campaigns
- Send a campaign by email to every guest in the segment who has an address on file.
- WhatsApp campaigns
- Send through your WhatsApp business number using an approved template.
- SMS campaigns
- Send a short text message to the same segments, for guests who are easier to reach by SMS.
- Click-to-send WhatsApp
- Without a WhatsApp business number, the campaign opens a prepared chat per guest and the owner sends each one. WhatsApp marketing works on day one.
- Promo code for tracking
- Attach a promo code to a campaign. Each redemption at the till or online is credited to that campaign.
- Pre-approved WhatsApp templates
- 18 marketing messages, approved once and shared by every restaurant, so there is no template paperwork.
- Monthly allowance meter
- A meter shows how much of the month's WhatsApp allowance has been used, so there is no surprise bill.
- Occasion presets
- Six ready-made campaign drafts for occasions, most of them from the Pakistani calendar. Open one, adjust the wording and send.
The eight automations
Messages that send themselves when a guest reaches a moment that matters.
- Welcome
- Greets a guest when they first join your list.
- Birthday month
- Reaches each guest in the month of their birthday.
- Win-back after 60 days
- Goes to a guest who has not visited for 60 days, while they still remember the food.
- One stamp away
- Tells a loyalty member they are one visit from their reward.
- Referral reward
- Tells a guest their referral joined and their bonus stamps have arrived.
- Review request
- Asks a guest for a review after a visit.
- Tier-up
- Congratulates a member who has reached a new loyalty tier.
- Stamp expiry reminder
- Warns a member before their stamps expire, which is a reason to visit sooner.
Results and reporting
What each message earned, and what needs attention this week.
- Campaign results
- Sent, opened, clicked, redeemed and revenue for every campaign.
- Attribution per code
- The same figures for each promo code, so a code printed on a flyer is measured like one sent by message.
- Marketing overview
- One page of marketing numbers, the customer mix by stage and a "needs attention" list. A weekly check takes one minute.
- Weekly owner digest
- A weekly summary by WhatsApp or email: new members, visits and regulars going quiet. You stay informed without opening the dashboard.
QR codes, posters and other channels
The printed and in-store side of marketing.
- Trackable QR codes
- Printed QR codes with scan counts. See which poster or table tent is working.
- Editable destination
- Change where a printed QR code leads at any time. Nothing is reprinted when a link changes.
- Poster studio
- Print-ready posters and table tents for each QR code, in six themes and three sizes, with no designer needed.
- Wallet broadcast
- Push one short message onto every saved loyalty card in Apple Wallet and Google Wallet. See Loyalty & Wallet Cards.
- Comeback coupon on receipts
- Each receipt can print a unique, single-use code for the next visit, so marketing happens on every sale. See Promotions, Coupons & Gift Cards.
Marketing suite without the till
For cafés, restaurants and other businesses that want the marketing and keep their current till.
- A separate edition
- The same customer, loyalty, campaign, coupon, gift card and review tools run on their own, beside the till you already use.
- Visits recorded by scanning
- Staff record each visit by scanning the guest's loyalty card with a phone or a scanner.
- Spend entered by staff
- Staff enter the bill amount when they record a visit, so each guest's profile carries spend as well as visits.
- Upgrade with no data migration
- Move to the full Bhookly POS later and the guests, cards, coupons and history are already there.
“Setup took less than a morning. By dinner service we were fully live. I've onboarded three POS systems over the years — this is by far the fastest I've ever seen a team get comfortable.”
Things people usually ask us.
Still have a question? Message us and we reply the same day.
How do I bring back customers who stopped coming to my restaurant?
Bhookly brings back lapsed guests in two ways: a win-back automation that messages any guest who has not visited for 60 days, and campaigns you send to the ready-made Lapsed and At risk segments. Add a promo code and Bhookly reports how many returned and what they spent.
Can I send WhatsApp campaigns to my restaurant's customers?
Yes, Bhookly sends WhatsApp campaigns to segments of your own guest list. It includes 18 pre-approved marketing templates and a monthly allowance meter, and it also sends by email and SMS.
Do I need a WhatsApp Business number to start?
No, Bhookly's click-to-send WhatsApp works without a WhatsApp business number. The campaign opens a prepared chat for each guest and you press send from your own WhatsApp.
Which marketing automations are included?
Bhookly includes eight marketing automations: welcome, birthday month, win-back after 60 days, one stamp away, referral reward, review request, tier-up and stamp expiry reminder.
How do I know whether a campaign made money?
Bhookly reports sent, opened, clicked, redeemed and revenue for every campaign and every promo code. Because the code is redeemed at your own till or ordering website, the revenue figure comes from real bills.
Where do the contacts come from?
The contacts are your own customers, held in Bhookly's Restaurant CRM. Guests are added from till orders, online orders, loyalty sign-ups and receipt claims, and an existing list can be imported from a spreadsheet.
Can I use the marketing suite without changing my POS?
Yes, Bhookly's marketing suite runs as a separate edition for businesses that keep their existing till. Staff record visits by scanning the guest's card, and upgrading to the full Bhookly POS later needs no data migration.
Can I track which poster or flyer brings in customers?
Yes, Bhookly's trackable QR codes count scans for each printed code. The destination can be changed after printing, and the poster studio produces posters and table tents in six themes and three sizes.
Works with the rest of Bhookly
Let's get your restaurant running on Bhookly.
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Book a 20-minute demo. We'll show you Bhookly running on your kind of restaurant, with no pressure and no obligation.
- No lock-in contracts
- Live in a morning
- Same-day WhatsApp support