The offline restaurant POS that keeps selling when the internet dies.
The till, the kitchen printer and payment all keep working through an internet cut. Offline orders carry a temporary code, sync by themselves on reconnect, and anything that does not match goes to a manager queue.
Offline Mode on a live shift.
When the internet drops, Bhookly's Windows and Android apps keep taking orders, printing kitchen tickets and taking payment, then sync when it returns.
- Orders, kitchen tickets and payment continue in the Windows and Android apps during an internet cut
- Kitchen tickets still print, stamped "OFFLINE - NOT SYNCED", so the cooks keep cooking
- Offline orders sync on reconnect, and anything that cannot sync lands in a manager queue
- The day cannot be closed while food sent during an outage is still unbilled
- A double tap or a retry can only ever create one order
What you get with Offline Mode.
- Service does not stop for an outage
- When the connection drops, the Windows desktop app and the Android app keep taking orders, sending tickets to the kitchen and taking payment. Each offline order carries a temporary code and syncs later without anyone re-keying it.
- The kitchen keeps cooking
- A till that has lost the server still prints the kitchen ticket, stamped "OFFLINE - NOT SYNCED" so everyone knows where it came from. Kitchen screens show Live or Offline and catch up by themselves when the connection returns.
- Outages do not become mystery shortages
- Payment is taken offline. If a price differs when the order syncs, the difference goes to a manager queue to be reviewed, instead of surfacing weeks later as cash nobody can explain.
- Outages do not become free food
- At day close, Bhookly checks for food that was sent to the kitchen during an internet cut and never billed. Closing is blocked until those orders are dealt with.
- Tax filing waits, the sale does not
- If the tax authority's system is unreachable, the sale completes and the filing retries afterwards. A sale is never filed twice.
- One order, however many taps
- On a weak connection staff tap twice and retry. Bhookly treats a double tap or a retry as the same order, so the kitchen never cooks the same food twice. One venue had 17 duplicate orders in 60 days before this protection existed.
Everything Offline Mode does.
Used by cashiers, waiters, kitchen staff, managers and owners.
Selling through an internet cut
What the cashier and the waiter can still do in the Windows and Android apps while the internet is down.
- Offline order taking
- The Windows app keeps taking orders, printing kitchen tickets and taking payment when the internet drops. The Android app keeps waiters ordering from the floor.
- Temporary order codes
- Every order taken offline gets a temporary code, so it can be found, printed and paid before it reaches the server.
- Offline payment
- The cashier takes payment and hands over a receipt during the outage. The sale is stored on the device and uploaded on reconnect.
- Duplicate-order protection
- A double tap or a retried request can only ever create one order. The kitchen does not cook a dish twice because the connection stuttered.
- Crash recovery
- An unfinished order is restored after a refresh, a crash or an update. A ticket the cashier was halfway through building is never lost.
When the connection returns
Offline sales are reconciled in the open, with a manager deciding anything that does not match.
- Automatic sync
- Orders taken offline upload by themselves on reconnect. Sales, reports and stock catch up with nobody typing anything in again.
- Manager queue
- Any offline order that cannot sync cleanly is held in a queue for a manager to review, with the order and the reason in front of them.
- Offline payment safety net
- If the price charged offline differs from the price on sync, the difference goes to the manager queue. It is explained on the day, not discovered as a shortage.
- Offline checks at close
- The day close is blocked if food sent to the kitchen during an internet cut was never billed. Every offline ticket ends as a paid bill or a recorded void.
- Tax filing retry queue
- When the tax authority cannot be reached, the sale completes and the filing is retried until it goes through. No sale is filed twice. In Pakistan this covers FBR, PRA and KPRA filing.
The kitchen during an outage
Tickets keep arriving on paper and on screen, and kitchen tablets on weak Wi-Fi keep working.
- Offline kitchen tickets
- If the till loses the server it still prints the kitchen ticket, stamped "OFFLINE - NOT SYNCED". The cooks start the dish and the stamp tells the manager what to reconcile.
- Self-healing kitchen board
- The kitchen display shows Live or Offline, falls back to checking for orders at intervals, and catches up by itself. A tablet that slept or lost Wi-Fi does not lose orders.
- Offline-tolerant kitchen tablet
- Store requests and cooked batches are saved on the kitchen tablet when the connection drops and sent later, never twice.
- Firing safety rules
- A double click cannot print two tickets, and a cancelled order can never print one. No phantom or duplicate dishes reach the line.
Apps and devices
Selling through an outage is built into the Bhookly apps, on hardware most restaurants already own.
- Windows desktop app
- A full-screen till for the counter PC, with silent printing, a printer per kitchen station and the restaurant's own icon. This is the app that sells through an internet cut at the counter.
- Android app for waiters
- The floor screen on a tablet, with direct printing to network printers. Waiters take the order at the table and keep working when the internet drops.
- Automatic updates that wait
- The app downloads updates in the background and waits for a safe moment to install. An open bill survives the restart.
- Live updates across devices
- While connected, tables, orders and guests update on every till and tablet within about a second. Two devices never work from different pictures.
- Loyalty sign-up on poor Wi-Fi
- The join-by-QR loyalty page is built to load on a weak connection. A guest scans the counter placard, enters a name and phone number, and gets a card.
“Setup took less than a morning. By dinner service we were fully live. I've onboarded three POS systems over the years — this is by far the fastest I've ever seen a team get comfortable.”
Things people usually ask us.
Still have a question? Message us and we reply the same day.
Does the POS work without internet?
Yes. Bhookly keeps taking orders, printing kitchen tickets and taking payment during an internet cut in its Windows desktop app and its Android app. Orders taken offline carry a temporary code and sync automatically when the connection returns.
What happens to offline orders when the internet comes back?
Bhookly uploads offline orders by itself on reconnect. Any order that cannot sync cleanly, including one where the price differs, goes to a manager queue to be reviewed, so nothing is silently dropped or changed.
Will the kitchen still get tickets if the internet is down?
Yes. A Bhookly till that has lost the server still prints the kitchen ticket, stamped "OFFLINE - NOT SYNCED". Kitchen display screens show Live or Offline and catch up automatically once the connection is back.
Can I take payment when the POS is offline?
Yes. Bhookly takes payment offline in the Windows and Android apps and prints the receipt. If the total differs when the order syncs, the difference is sent to a manager queue instead of becoming an unexplained cash difference.
Which devices does Bhookly's offline mode run on?
Bhookly sells through an internet cut in the Windows desktop app at the counter and the Android app on waiter tablets. While connected, Bhookly also runs in any browser on a phone, tablet or desktop.
Can an outage create duplicate orders?
No. In Bhookly a double tap or a retry can only ever create one order, and a double click cannot print two kitchen tickets. One venue recorded 17 duplicate orders in 60 days before this protection was built.
What happens to FBR or PRA filing if the connection drops?
The sale still completes. Bhookly queues the filing and retries it until the tax authority accepts it, and a sale is never filed twice.
How do I test a vendor's offline claim before buying?
Ask the vendor to pull the internet cable in the middle of a sale. In a Bhookly demo you can ring up an order, print the kitchen ticket and take payment with the connection off, then reconnect and watch the order sync with the correct total.
Works with the rest of Bhookly
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