Void Log for multi-branch restaurants.
Multi-branch restaurants get Void Log with records that hold up. In Bhookly the void, day-close and tax logs cannot be edited or deleted, and a closed day is final.
What Void Log does for your multi-branch & franchise.
- No void without a supervisor
- Once an item has gone to the kitchen, removing it takes a reason and a manager's PIN. The PIN records who approved, and no two managers can share one.
- A log that shows the pattern
- The void log is a permanent list of every voided item: who voided it, who approved it, why, what it was worth and whether the food was made. Voids approved by the same person who made them carry a flag.
- Voids stop hiding food cost
- Every void asks one question: "Not made" or "Made, thrown away". A dish that was made has its ingredients written off as waste at ingredient cost, so the loss shows in your stock figures.
- The discount-to-zero trick is closed
- Partial discounts by amount or percentage are quick. Discounting an item all the way to zero needs a manager PIN, exactly like a void, so a comp cannot be used to dodge the log.
- The kitchen is told straight away
- A voided item prints a "DO NOT MAKE" slip at the station holding the ticket, and stays on the kitchen board struck through with a VOIDED badge. The kitchen stops cooking food nobody will pay for.
- You hear about it without looking
- Bhookly learns your restaurant's usual level of voids and raises an alert on the owner dashboard when a day runs above it.
Built for how multi-branch restaurants actually run.
- Full Void Log overview
Every void needs a reason and a manager PIN, and lands in a permanent log: who voided, who approved, why, the value and whether the food was made.
- Bhookly for multi-branch restaurants
One dashboard for every branch.
- No consolidated view across branches.
- Menus, prices and portions that drift from one location to the next.
- Finding out a till was short days later, from the accountant.
- A branch manager who skips the count on a busy night.
- The same dish made three different ways in three kitchens.
- Voids and comps you cannot question because you were not there.
More of what multi-branch restaurants run on
Dashboard for multi-branch restaurants
Live sales, orders, net profit, kitchen pace and cash in the drawer across every branch, with automatic alerts for voids, slow tickets, low stock and open bills.
Reports & Analytics for multi-branch restaurants
Sales, margin, tax, refunds and profit and loss for any period and every branch. Click a total to see the bills behind it, then export it all for your accountant.
Store Inventory for multi-branch restaurants
Restaurant inventory management that deducts ingredients as each bill is paid, turns every count gap into a money figure and suggests what to reorder.
Things people usually ask us.
Still have a question? Message us and we reply the same day.
Can I stop staff from voiding items without permission?
Yes. In Bhookly, voiding an item that has been sent to the kitchen needs a reason and a manager PIN, and the void is written to a permanent log with the names of the person who voided it and the manager who approved it.
What does the void log show?
Bhookly's void log lists every voided item with who voided it, who approved it, the reason, the value and whether the food had been made. It also flags voids approved by the same person who made them.
Can I stop cashiers from giving 100% discounts?
Yes. Bhookly requires a manager PIN to comp an item in full, so a cashier cannot discount an item to zero in place of voiding it. Only one discount can apply to a bill, so discounts cannot be stacked either.
Can a void or refund be deleted from the records?
No. Bhookly's void, day-close and tax logs cannot be edited or deleted, even in the database, and a refunded sale stays on record with a credit note against it.
Who can refund a bill?
A refund in Bhookly needs a manager's PIN and a reason, whether it is full or partial. It is recorded as a credit note and listed in the refund log with a printable refund receipt.
What happens to the food when an order is voided after it was cooked?
Bhookly asks whether the voided item was made. If the answer is "Made, thrown away", its ingredients are written off as waste at ingredient cost, so the loss appears in your stock and waste figures.
Does the kitchen know when an item is voided?
Yes. Bhookly prints a "DO NOT MAKE" slip at the station holding the ticket, and on a kitchen display the item stays on the board struck through with a VOIDED badge.
Will I be told if voids suddenly increase?
Yes. Bhookly raises an automatic alert on the owner dashboard when voids run above your restaurant's own normal level, and the Z report lists each day's voids, refunds and discounts.
Run void log on Bhookly.
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