What is Front of house / Back of house (FOH/BOH)?

Front of house (FOH) is everything guests see: the dining room, waiters, hosts and counter. Back of house (BOH) is the kitchen, the store and the operations behind them. A restaurant runs well only when the two stay in step.

Bhookly keeps both sides on one picture: tables, orders and guests update on every till and tablet within about a second. When the kitchen bumps an order, the counter sees a message that the food is ready, and when a waiter adds items to a ticket already on the board, the kitchen gets a separate alert.