Bhookly + WhatsApp Business
Bhookly connects to WhatsApp so customers can order by text or voice note, follow their order, and hear from you afterwards. An AI ordering assistant builds the order from your live menu and places it in the same inbox as your website and table QR orders. On the marketing side you get 18 pre-approved templates, campaigns to your own customer list and alerts to the owner's phone.
What you can do
- Category
- Messaging
- Status
- Live
- AI ordering assistant: customers message in English, Urdu, Roman Urdu or Hindi, and the assistant builds the order from the live menu, confirms it and places it in the order inbox on the till
- Voice notes: a spoken order is transcribed and handled like a typed one, with a voice reply in Urdu
- Catalogue menu: your menu syncs to WhatsApp's own catalogue, customers build a cart inside the chat, and an item marked sold out shows as out of stock
- Order status messages: confirmed, ready, rejected and out for delivery, driven by what the cashier and kitchen actually do
- 18 pre-approved marketing templates shared by every restaurant, with a monthly allowance meter so there is no template paperwork and no surprise bill
- Campaigns to a customer segment with an optional promo code, reported as sent, opened, clicked, redeemed and revenue
- Click-to-send campaigns: without a WhatsApp business number, Bhookly opens a prepared chat for each guest and you press send
- Purchase orders sent to suppliers by WhatsApp, straight from the approved order
- Low-rating alerts: the owner gets a WhatsApp message when a guest leaves a low private rating
- Weekly owner digest: new members, visits and regulars going quiet, by WhatsApp or email
- Branded receipts by WhatsApp, alongside print and email
Things people usually ask us.
Still have a question? Message us and we reply the same day.
Can customers order from my restaurant on WhatsApp?
Yes. Bhookly's AI ordering assistant takes orders on WhatsApp in English, Urdu, Roman Urdu or Hindi, by text or voice note. It builds the order from your live menu, confirms it with the customer and places it in the order inbox on your till, where staff accept it and it goes to the kitchen.
Can I send receipts on WhatsApp?
Yes. Bhookly delivers branded receipts by WhatsApp today, alongside print and email. Customers who ordered on WhatsApp also get confirmed, ready, rejected and out-for-delivery messages.
Can I run marketing campaigns over WhatsApp?
Yes. Bhookly sends WhatsApp campaigns to your own customer list, using 18 pre-approved templates and a monthly allowance meter. Each campaign can carry a promo code, so you see sent, opened, clicked, redeemed and the revenue it brought in.
Do I need a WhatsApp Business API number to start?
No. Without a WhatsApp business number, Bhookly's click-to-send mode opens a prepared chat for each guest in the segment and you send it from your own phone, so WhatsApp marketing works from the first day.
What WhatsApp alerts does the owner get?
Bhookly messages the owner on WhatsApp when a guest leaves a low private rating, and sends a weekly digest of new loyalty members, visits and regulars who have gone quiet. The digest can also go by email.
More integrations
Let's get your restaurant running on Bhookly.
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Book a 20-minute demo. We'll show you Bhookly running on your kind of restaurant, with no pressure and no obligation.
- No lock-in contracts
- Live in a morning
- Same-day WhatsApp support